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Diversity, Equity, and Inclusion in Patient Engagement and Health Care Communication Symposium

October 14, 2022 @ 8:30 am - 4:30 pm

Rutgers School of Communication and Information is holding a symposium in New Brunswick on Friday, October 14, 2022, from 8:30 a.m. to 4:30 p.m.

The Diversity, Equity, and Inclusion in Patient Engagement and Health Care Communication Symposium connects like-minded scholars and university community members to discuss shared interest in improving health care in ways that promote inclusion and equity through provider-patient communication.

This event features two keynote speakers who are experts in patient-provider communication with racially diverse patients. Their scholarship both documents and theorizes about how racism manifests in interactions between providers and their patients, exacerbating health inequities, and focuses on interventions to improve patient-provider communication (e.g., by reducing implicit bias). The symposium also features two panel discussions that cover essential topics centering on research and practice. Panel speakers represent the university and larger community. Symposium attendees are invited to participate in discussions and poster presentations.


Keynote speakers:

  • Susan Eggly, professor of population science at Karmanos Cancer Institute and Wayne State University School of Medicine
  • Nao Hagiwara, associate professor of psychology, Virginia Commonwealth University


Panel discussions:

  • Theory, Methods, and Metrics in Provider-Patient Communication
  • Praxis, Interventions, and Future Directions for Dyadic Healthcare Communication


Symposium agenda:

8:30 to 9 a.m.

9:00 to 9:20 a.m.
Greetings and official welcome

9:20 to 10:20 a.m.
Keynote 1: ““Addressing Inequities in Cancer Clinical Trial Participation” presented by Susan Eggly

10:20 to 10:30 a.m.

10:30 to 11:45 a.m.
Panel 1: Theory, Method, and Metrics

11:45 a.m. to 12:45 p.m.
Lunch at The Heldrich Hotel

12:45 to 2:00 p.m.
Panel 2: Praxis, Intervention, and Future Directions

2:00 to 2:15 p.m.

2:15 to 3:15 p.m.
Keynote 2: “The role of health care providers’ bias in racial healthcare disparities: The current literature and future direction” presented by Nao Hagiwara

3:15 to 4:14 p.m.
Poster session and social

4:15 to 4:30 p.m.
Concluding remarks


Visit the symposium webpage and download the flyer for more information.


The Heldrich Hotel, 10 Livingston Ave., New Brunswick, NJ 08901


Free and open to the public. Advance registration required: Complimentary lunch and refreshments are provided. For more information, contact Charles Senteio, associate professor in the Department of Library and Information Science and a core faculty member of Rutgers Global Health Institute.


The Heldrich Hotel
10 Livingston Ave.
New Brunswick, New Jersey 08901 United States


School of Communication and Information
View Organizer Website